Terms & Conditions

Effective Date: 12-08-2025
Last Updated: 12-08-2025

1. Introduction and Acceptance of Terms

Welcome to Store For Shops, your trusted partner for premium retail display fixtures, shop fittings, and store accessories. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our retail equipment and services.

By accessing our website, placing an order, or using our services, you agree to be bound by these Terms. If you do not agree with any part of these terms, please do not use our website or purchase our products.

Store For Shops reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

2. Company Information and Contact Details

Company Name: Store For Shops
Address: No:29,1/12,4th Street,Bharathiyar Nagar,Ennore,Chennai-600057.Tamil Nadu-India.
Phone Number: +91 93427 67356 / +91 63746 46078
Email: contactstoreforshops@gmail.com
Registration Number GSTIN:
PAN Number:
Director Identification Number (DIN):

We are a specialized retailer of professional retail fixtures, gondola shelving units, mannequins, display stands, clothing racks, and comprehensive store setup solutions for retailers worldwide.

3. Product Information and Availability

3.1 Product Descriptions

We strive to provide accurate descriptions and specifications for all our retail display fixtures and shop fittings. However, we do not warrant that product descriptions, images, or other content on our website is completely accurate, complete, or error-free.

3.2 Product Availability

All products are subject to availability. We reserve the right to:

• Discontinue any product at any time
• Limit quantities available for purchase
• Refuse orders that exceed reasonable quantities for commercial use

3.3 Pricing and Product Changes

• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• Product specifications may be updated to reflect manufacturer improvements
• Retail equipment pricing reflects current market conditions and manufacturer costs

4. Ordering Process and Order Acceptance

4.1 Placing Orders

When you place an order for retail display fixtures or store accessories, you are making an offer to purchase products subject to these Terms. All orders are subject to our acceptance.

4.2 Order Confirmation

We will send you an order confirmation email containing:

• Order details and product specifications
• Estimated delivery timeframes for shop fittings
• Total cost including applicable taxes and shipping
• Payment confirmation details

4.3 Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Orders that exceed our shipping capabilities

5. Payment Terms and Methods

5.1 Accepted Payment Methods

We accept the following payment methods for retail fixtures and store equipment:

• Credit cards (Visa, Mastercard, American Express)
• Debit cards
• PayPal
• Bank transfers (for bulk orders)
• Business credit accounts (subject to approval)
• COD (Cash on Delivery) (This option is coming soon)

5.2 Payment Processing

• Payment is due at the time of order placement
• All prices are in Rupees ₹
• We use secure payment processing to protect your financial information
• For large retail fixture orders, payment plans may be available (This option is coming soon)

5.3 Business Accounts and Credit Terms

Qualified businesses may apply for:

• Net 30 payment terms (Net 30 means the customer has 30 days from the invoice date to pay the full amount owed – no interest or penalties during this period. It’s essentially extending credit to your business customers.)
  (This is exclusively available for select high value and volume customers only.)
• Volume discounts on gondola shelving and display equipment (This is exclusively available for select high value and volume customers only.)
• Dedicated account management for ongoing store setup projects (This is exclusively available for select high value and volume customers only.)

6. Shipping and Delivery Terms

6.1 Shipping Coverage

We ship retail display fixtures and shop fittings in India. Shipping costs vary based on:

• Product size and weight
• Destination location
• Delivery urgency
• Special handling requirements for large display units

6.2 Delivery Timeframes

Standard delivery times:

• Small accessories (price tags, signage): 3-5 business days
• Medium fixtures (clothing racks, display stands): 5-10 business days
• Large equipment (gondola shelving, bulk orders): 10-15 business days
• Custom shop fittings: 15-30 business days

6.3 Delivery and Risk of Loss

• Risk of loss transfers to you upon delivery
• You must inspect products upon delivery
• Report any damage or discrepancies within 48 hours
• Special arrangements available for large retail equipment installations

To learn more about our shipping policy click here:

7. Returns, Exchanges, and Refunds

7.1 Return Policy Overview

We want you to be completely satisfied with your retail display fixtures and store accessories. Our return policy provides flexibility while ensuring product quality.

7.2 Return Eligibility

Products may be returned within 30 days if they are:

• In original packaging and condition
• Unused and without modification
• Accompanied by original receipt or order confirmation
• Not custom-made or specially ordered items

7.3 Return Process

To initiate a return:

1. Contact our customer service team
2. Obtain a Return Merchandise Authorization (RMA) number
3. Package items securely with RMA number
4. Ship to our designated return facility

7.4 Refund Processing

• Refunds processed within 5-7 business days after we receive returned items
• Original shipping costs are non-refundable
• Return shipping costs are customer’s responsibility unless product was defective
• Restocking fees may apply to certain large retail fixtures

7.5 Exchanges

We gladly exchange products for:

• Different sizes or colors (subject to availability)
• Alternative display solutions that better meet your needs
• Upgraded models within the same product category

To learn more about our return and refund policy click here:

8. Product Warranties and Guarantees

8.1 Manufacturer Warranties

All retail display fixtures and shop fittings come with applicable manufacturer warranties:

• Gondola shelving: Typically 1-5 years structural warranty
• Display stands: 1-2 years against defects
• Electronic components: Standard manufacturer warranty terms
• Mannequins: 1 year against manufacturing defects

8.2 Store For Shops Quality Guarantee

We guarantee that all retail equipment will:

• Meet stated specifications and descriptions
• Arrive in good condition when properly shipped
• Function as intended for normal commercial use
• Be free from manufacturing defects

8.3 Warranty Claims

To make a warranty claim:

• Contact us within the warranty period
• Provide proof of purchase and photos of any defects
• We will coordinate repair, replacement, or refund as appropriate
• Warranty service includes coordination with manufacturers when applicable

9. Limitation of Liability

9.1 Liability Limitations

Our liability for any claim related to retail display fixtures, shop fittings, or services is limited to the purchase price of the specific product or service giving rise to the claim.

9.2 Excluded Damages

We are not liable for:

• Indirect, incidental, or consequential damages
• Lost profits or business interruption
• Costs of substitute products or services
• Damages resulting from misuse of retail equipment

9.3 Business Use Considerations

While our store fixtures and display equipment are designed for commercial use, customers are responsible for:

• Proper installation and maintenance
• Compliance with local building codes and safety regulations
• Appropriate use within product specifications
• Regular safety inspections of retail installations

10. Intellectual Property Rights

10.1 Our Intellectual Property

Store For Shops and our logo are trademarks. Our website content, product descriptions, and retail fixture guides are protected by copyright and other intellectual property laws.

10.2 Product Design Rights

• Product designs may be protected by manufacturer patents or trademarks
• Custom shop fitting designs remain our intellectual property unless otherwise agreed
• Product modifications or reproductions require written permission

10.3 Customer Usage Rights

You may:

• Use product images for legitimate business purposes after purchase
• Share our retail setup guides and resources for educational purposes
• Reference our products in your business marketing (with proper attribution)

11. Privacy and Data Protection

11.1 Information Collection

We collect information necessary to:

• Process orders for retail display fixtures
• Provide customer service and support
• Improve our shop fittings and services
• Send relevant updates about products and industry trends

11.2 Information Use

Your information is used to:

• Fulfill orders and arrange delivery of retail equipment
• Provide technical support and store setup assistance
• Send order updates and shipping notifications
• Offer relevant retail fixture recommendations

11.3 Information Protection

We implement appropriate security measures to protect your personal and business information from unauthorized access, use, or disclosure.

12. Force Majeure and Business Continuity

12.1 Force Majeure Events

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including:

• Natural disasters affecting manufacturing or shipping
• Government actions or regulations
• Labor disputes at shipping companies or manufacturers
• Supply chain disruptions affecting retail fixture production

12.2 Business Continuity

In case of disruptions, we will:

• Communicate promptly about delays affecting your retail equipment orders
• Work with alternative suppliers when possible
• Prioritize critical orders for new store openings
• Provide regular updates on restoration of normal service

13. Dispute Resolution and Governing Law

13.1 Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of India.

13.2 Dispute Resolution Process

Before pursuing formal legal action, we encourage:

1. Direct communication with our customer service team
2. Good faith negotiation to resolve retail equipment issues
3. Mediation if direct negotiation is unsuccessful
4. Arbitration for disputes

13.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class action lawsuits related to our retail display fixtures or services.

14. Business Customer Terms

14.1 Business Account Benefits

Qualified business customers receive:

• Volume discounts on bulk retail fixture orders
• Extended payment terms (Net 30 with approved credit)
• Priority customer service and technical support
• Access to commercial-grade shop fittings and installations services

14.2 Business Account Requirements

To qualify for business terms:

• Valid business license and tax identification
• Credit application and approval process
• Minimum annual purchase commitments may apply
• Agreement to additional business terms and conditions

14.3 Reseller Agreements

Authorized resellers of our retail display fixtures must:

• Sign separate reseller agreements
• Meet minimum purchase and training requirements
• Maintain appropriate business insurance
• Provide end-customer support for shop fittings and installations

15. Technical Support and Installation Services

15.1 Product Support

We provide comprehensive support for all retail equipment including:

• Installation guides and technical documentation
• Video tutorials for gondola shelving and display setup
• Phone and email technical support
• Replacement parts availability and ordering

15.2 Installation Services (Coming soon)

Optional installation services include:

• Professional retail fixture installation (Coming soon)
• Complete store layout and setup services (Coming soon)
• Custom shop fitting design and implementation (Coming soon)
• Ongoing maintenance and support agreements (Coming soon)

15.3 Third-Party Installers (Coming soon)

We maintain a network of qualified installers for:

• Large-scale retail projects (Coming soon)
• Specialized display installations (Coming soon)
• Multi-location store rollouts (Coming soon)
• Emergency repair and replacement services (Coming soon)

16. Environmental and Sustainability Commitments

16.1 Sustainable Practices

Store For Shops is committed to environmental responsibility:

• Sourcing retail fixtures from environmentally conscious manufacturers
• Minimizing packaging waste in shop fittings shipments
• Offering recycling programs for old display equipment
• Supporting sustainable retail practices

16.2 Product Lifecycle

We encourage:

• Proper maintenance to extend retail fixture lifespan
• Recycling or donation of replaced store equipment
• Consideration of modular display solutions for future flexibility
• Energy-efficient options for illuminated retail displays

17. Communication and Updates

17.1 Official Communications

Official communications regarding orders, retail equipment updates, and policy changes will be sent via:

• Email to your registered address
• Account dashboard notifications
• Posted updates on our website
• Direct phone calls for urgent matters

17.2 Marketing Communications

With your consent, we may send:

• New retail fixture product announcements
• Industry trends and shop design insights
• Special offers on display equipment
• Educational content about retail best practices

17.3 Communication Preferences

You can manage communication preferences through:

• Your online account settings
• Unsubscribe links in emails
• Direct contact with customer service
• Privacy preference center on our website

18. Severability and Entire Agreement

18.1 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Our commitment to providing quality retail display fixtures and excellent service continues regardless of any individual term modifications.

18.2 Entire Agreement

These Terms constitute the entire agreement between you and Store For Shops regarding your use of our website and purchase of retail equipment, shop fittings, and related services.

18.3 Modifications

These Terms may only be modified by written agreement or by posting updated terms on our website. Continued use of our services constitutes acceptance of any modifications.

19. Contact Information and Customer Service

19.1 Customer Service Hours

Our customer service team is available:

• Monday – Saturday: 09:00 AM – 06:00 PM [India Standard Time]
• Emergency support available for critical retail fixture issues

19.2 Contact Methods

General Inquiries:

• Email: contactstoreforshops@gmail.com
• Phone: +91 93427 67356 / +91 63746 46078
• Online chat available during business hours

Technical Support for Retail Equipment:

• Email: contactstoreforshops@gmail.com
• Phone: +91 93427 67356 / +91 63746 46078
• Video consultation available for complex shop fitting questions

Business Accounts and Volume Orders:

• Email: contactstoreforshops@gmail.com
• Phone: +91 93427 67356 / +91 63746 46078
• Dedicated account managers for major retail fixture projects

19.3 Response Times

We strive to respond to:

• General inquiries within 2 business hours
• Technical support requests within 2 business hours
• Urgent retail equipment issues within 1 business hour
• Business account inquiries within 1 business day

Acknowledgment: By using Store For Shops’ services and purchasing our retail display fixtures, shop fittings, and store accessories, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

For questions about these Terms or our retail equipment and services, please contact our customer service team. We’re here to help you create the perfect retail environment with our comprehensive range of professional store fixtures and display solutions.

Store For Shops – Building Better Retail Experiences, One Store at a Time.